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Operations

Guidance on health center administrative operations, policies, workflows, emergency management, and day-to-day practice management.

18 resources
OperationsArchived In-Person Training

Infectious Disease Risks and Management Post-disaster: Implications for Patients with HIV at Health Centers

This training will explore the increased infectious disease risks that arise after a disaster, with a particular focus on how these risks impact patients with HIV. We will discuss the critical role health centers play in managing and mitigating these risks, with best practices for ensuring that patients with HIV continue to receive the care and support they need in the aftermath of a disaster.

Fenway2025
OperationsForm

Interoperability Readiness Scorecard

This scorecard encourages health centers to consider their processes, infrastructure, and action in a number of key areas. Each area key to interoperability are to be self-graded on a scale of 1 through 5, where 1 is poorly or not yet developed and 5 is well developed. Health centers can also use this to guide discussions and monitor progress over time.

HITEQ2023
OperationsBrief

Enhancing Emergency Preparedness in Health Centers for Addressing IPV, HT, and Exploitation

This 4-page educational brief outlines strategies for enhancing emergency preparedness in health centers (HCs), with a focus on intimate partner violence (IPV), human trafficking (HT), and exploitation (E). By implementing improved protocols and strengthening community collaborations, HCs can better serve their patients during public health emergencies and natural disasters.

HealthPartnersIPVE2024
OperationsArchived Webinar

Health Center Emergency Preparedness and Response Forum - Session 1 (Extreme Weather)

This session shared frameworks for creating and sustaining community partnerships to increase capacity and impact in emergency planning. Panelists addressed strategies for developing, mobilizing, and utilizing partnerships to enhance disaster response, relief, and recovery. For other resources from this session including a recording or transcript, email [email protected].

FJ, NCHPH, NHCHC2025
OperationsArchived Webinar

Health Center Emergency Preparedness and Response Forum - Session 1 Extreme Weather

This session shared frameworks for creating and sustaining community partnerships to increase capacity and impact in emergency planning. Panelists addressed strategies for developing, mobilizing, and utilizing partnerships to enhance disaster response, relief, and recovery. For other resources from this session including a recording or transcript, email [email protected]. Or, register for future sessions at https://bit.ly/3HZ2xte

FJ, NCHPH, NHCHC2025
OperationsGuide

HRSA Resources to Guide Health Center Collaboration with Carceral Partners

The Bridging Priorities Guide and the Strengthening Collaboration Worksheet are complementary resources designed to be used together: "Bridging Priorities: A Cross-Sector Guide for Health Centers and Carceral Facilities" - This guide helps health centers and carceral facilities understand each other’s missions, constraints and operating environments. Pair this guide with the Strengthening Collaboration Worksheet (see below) to move from understanding to action, co-designing processes that improve continuity of care and support successful reentry. "Strengthening Collaboration: A Worksheet to Help Health Centers and Carceral Facilities Work Together Effectively" - This practical worksheet offers strategies and actionable steps for health centers and carceral facilities to collaborate effectively to support continuity of care and successful reentry.

BPHC2026
OperationsInfographic

National Health Center T/TA Needs Assessment Infographic

This infographic provides a summary of the key findings of the 2024 National Health Center Training and Technical Assistance (T/TA) Needs Assessment fielded to all health centers. It includes visual displays of responses and top T/TA needs by specific topic (based on individual responses) and preferred modalities

NACHC2025